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RidgeRun Subscription Model: Difference between revisions
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== FAQ == | == FAQ == | ||
''' | '''* What information will appear on my invoice besides pricing?''' | ||
Your invoice will include: | Your invoice will include: | ||
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</pre> | </pre> | ||
''' | '''* Can we pay with credit card?''' | ||
Yes. Extra charges will be added to your invoice to cover credit card fees. | Yes. Extra charges will be added to your invoice to cover credit card fees. | ||
''' | '''* Can you explain the invoicing process for my subscription?''' | ||
Your first month will be charged upfront. RidgeRun will generate a quote and invoice for your project. To pay this invoice wire transfer and credit cards are accepted. | Your first month will be charged upfront. RidgeRun will generate a quote and invoice for your project. To pay this invoice wire transfer and credit cards are accepted. | ||
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Following months you will receive a NET30 Invoice during the first week of the month that can be paid with a wire transfer or credit card (extra fees apply). | Following months you will receive a NET30 Invoice during the first week of the month that can be paid with a wire transfer or credit card (extra fees apply). | ||
''' | '''* What if I want to start the subscription in the middle of the month?''' | ||
You can request a subscription for a half month to start the work as soon as possible and avoid waiting for the 1st of next month. | You can request a subscription for a half month to start the work as soon as possible and avoid waiting for the 1st of next month. | ||
''' | '''* How can I cancel my subscription?''' | ||
Please send an email to support@ridgerun.com to cancel your subscription at least one week before the next billing cycle (1st day of the month). | Please send an email to support@ridgerun.com to cancel your subscription at least one week before the next billing cycle (1st day of the month). | ||