1,189
edits
RidgeRun Subscription Model: Difference between revisions
→Support service description
| Line 49: | Line 49: | ||
** Higher rates and extra charges apply for on-site support and customers cover the trip expenses. | ** Higher rates and extra charges apply for on-site support and customers cover the trip expenses. | ||
** Vacation time is covered by the subscription payment, this typically includes 12 days per year. | ** Vacation time is covered by the subscription payment, this typically includes 12 days per year. | ||
** For every 3 subscriptions, an additional charge equivalent to 0.5 subscription will be charged to cover the corresponding team lead assigned by RidgeRun. | |||
== FAQ == | == FAQ == | ||