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** Higher rates and extra charges apply for on-site support and customers cover the trip expenses. | ** Higher rates and extra charges apply for on-site support and customers cover the trip expenses. | ||
** Vacation time is covered by the subscription payment, this typically includes 12 days per year. | ** Vacation time is covered by the subscription payment, this typically includes 12 days per year. | ||
** Holidays are covered by the subscription payment, this typically includes around 8 days per year. | |||
** For every 3 subscriptions, an additional charge equivalent to 0.5 subscription will be charged to cover the corresponding team lead assigned by RidgeRun. | ** For every 3 subscriptions, an additional charge equivalent to 0.5 subscription will be charged to cover the corresponding team lead assigned by RidgeRun. | ||